Security & Compliance

Security for everymoney movement

Paysos is designed with account protection, identity verification, transaction monitoring, and compliance-ready controls for wallets, digital accounts, cards, merchant payments, and APIs.

Designed for regulated digital finance. Subject to applicable approvals. Services may be provided directly or through licensed partners where applicable.

Protection across Colombia
BogotáMedellínCaliBarranquillaCartagena

Security center

Account protected

Active
Biometric loginOn
Two-factor authOn
Identity verifiedVerified
Transaction alertsReal-time
Hide balance by defaultOn

Unusual activity detection

Risk signals are reviewed continuously and flagged for your attention when needed.

Designed for regulated services

Built for financial use cases

Strong authentication

Multiple verification layers

Encrypted by default

In transit and at rest

Compliance-ready controls

Subject to applicable approvals

A layered approach

Security and compliance, built into every layer

From identity verification to transaction monitoring and merchant controls, Paysos is designed with the controls expected of a modern financial platform.

01

Account protection

Your Paysos account is protected by layered controls — strong authentication, device awareness, and clear visibility on every action.

  • Strong authentication
  • Trusted devices
  • Suspicious activity prompts
02

Identity verification

Confirm identity during onboarding through a guided flow built for Colombian compliance requirements.

  • Guided KYC flow
  • Document and selfie checks
  • Verified profile badge
03

Transaction monitoring

Movements are reviewed continuously against risk signals so unusual activity can be flagged for review.

  • Continuous review
  • Risk-based signals
  • Alerts on unusual activity
04

Card controls

Cards include freeze and unfreeze, hidden details, per-channel rules, and PIN management — all from the app.

  • Freeze and unfreeze
  • Hidden card details
  • Per-channel rules
05

Data protection

Customer data is encrypted in transit and at rest, with access controls, logging, and least-privilege principles.

  • Encryption in transit and at rest
  • Strict access controls
  • Auditable activity
06

Wallet security

Your wallet uses real-time visibility, private balance modes, and confirmation prompts on sensitive actions.

  • Real-time activity
  • Private balance mode
  • Sensitive action prompts
07

Merchant risk controls

Merchant operations are supported by risk and review tools designed for payment acceptance at scale.

  • Risk-based screening
  • Refunds and disputes
  • Operational controls
08

Compliance-ready operations

Paysos operates with compliance-ready processes, designed to support obligations under applicable Colombian rules.

  • Documented processes
  • Recordkeeping
  • Cooperation with authorities
09

Responsible financial infrastructure

Paysos is built as responsible financial infrastructure — services may be provided directly or through licensed partners where applicable.

  • Responsible engineering
  • Partner-supported services
  • Subject to applicable approvals
Protection across the platform

Every product, the same security posture

Wallets, accounts, cards, merchant payments, business accounts, and APIs are designed with the same financial-grade controls.

Wallets

Real-time visibility, private balance modes, and confirmation prompts.

Digital accounts

Auditable activity, strict access controls, and verified onboarding.

Cards where available

Freeze, hidden details, per-channel rules, and PIN management.

Merchant payments

Risk-based screening, refunds and disputes, operational controls.

Business accounts

Role-based access, team controls, and verified company profiles.

APIs

Signed webhooks, scoped keys, request logs, and event audit trails.

Engineering principles

Built with the discipline of financial infrastructure

Paysos is designed and operated as serious financial infrastructure. Our engineering and operations follow practices that align with regulated financial services.

  • Encryption in transit and at rest
  • Strong authentication for sensitive actions
  • Resilient, monitored infrastructure
  • Documented controls and recordkeeping
  • Compliance-ready operating model
Important note

Cautious language, on purpose

We describe Paysos using careful language while final regulatory wording is reviewed and approved.

  • Designed for regulated financial services.
  • Built with compliance-ready controls.
  • Subject to applicable approvals.
  • Services may be provided directly or through licensed partners where applicable.

What we don't claim

Paysos does not present itself as a bank, does not offer deposit insurance, and does not make regulatory claims that have not been approved for Colombia.

Paysos is a digital payment platform. Availability of features may depend on identity verification and applicable Colombian regulations. Final regulatory descriptions are subject to legal approval.

Únete a Paysos

Open your Paysos account.

Wallets, accounts, cards, and payments — built for people and businesses moving money in Colombia's new economy.

Hecho en Colombia · Built with financial-grade security